MOTIVATION VS SATISFACTION, LE PARADOXE DES PRATIQUES RH EN ENTREPRISE : QUELQUES ÉCLAIRAGES SOUS LE PRISME DES THÉORIES DE CONTENU

Abstract

This paper challenges the discourse of HR managers on motivation. After having identified the so-called “motivation” HR practices and having categorized them, they were subjected to analysis to assess their motivational impact. For this, we used the corpus of content theories (in particular: Alderfer and Herzberg). This approach allowed us, first of all, to highlight the complexity of the motivation process and its relationship with the notion of (dis)satisfaction: motivation cannot be understood outside of reasoning in terms of (in) satisfaction; something that most HR managers do not clearly envisage. Then, it provided us with a prism for assessing the HR practices identified to show to what extent a significant part of these practices is not implemented in the best way, as a “motivation” factor.